Tech Thursday is a blog series where we feature industry people, corporate learners and trainers on their e-learning habits. It covers everything from the e-learning they do in their company to the one tech device they can’t live without. This Thursday, we feature KaiRu, who works at Ministry of Social and Family Development as a senior staff officer. She shares with us how on-the-job training helps her to learn most quickly and effectively, and the extensive online resource sharing drive of training materials and professional information acts like a performance support guide which facilitates her work.
Hello, my name is Kairu. I work with the Ministry of Social and Family Development / Rehabilitation and Protection Group. My designation is Senior Staff Officer. I graduated with a social work degree. Currently, my work involves both indirect practice (programme planning) , as well as direct practice (managing cases which have been referred to the Ministry for rehabilitation and/or have protection concerns).
What kind of training do you do in your company?
Training is mainly conducted through workshops, seminars and conferences. As it is impossible for us to use the same method or way to handle different cases, a major aspect of our training is through on-the-job training and mentoring by senior officers. I hate to admit this, but we seldom do e-learning. We do, however, have a very extensive online resource sharing drive of training materials and professional information which we can access anywhere and anytime we want. The sharing drive acts like a performance support guide for me and in my opinion, this is the most effective type of “training ” as I can get access to the right kind of information at the right time. I learn most by doing, and the nature of my work makes it such that there is no “standard procedure” which I can follow, hence contextual support is just what I need.
What do you like about the different forms of training that you have?
On-the-job training helps me to learn most quickly and effectively. Workshops are usually conducted with a smaller class size that facilitates skills based learning and discussion. I feel that these workshops facilitates in depth discussions and provides me with the opportunity to reflect about my work as well as to learn more from the other participants. I also like attending conferences and seminars as they allow me to interact with fellow professionals in the social work sector. Sometimes the speakers are from overseas and I appreciate their sharing on social work practices in their home countries. These conferences and seminars widen my perspectives and force me to evaluate our practices and how certain practice models they are using overseas may be adapted here.
“The sharing drive acts like a performance support guide for me and in my opinion, this is the most effective type of “training” as I can get access to the right kind of information at the right time.”
Other than the training provided by your company, do you actively seek out other ways to improve how you do your job? If yes, how do you do so?
What kind of tech devices do you use?
I have a smart phone, my laptop and an Ipad.
What is one device you can’t live without, and why?
“I learn most by doing and the nature of my work makes it such that there is no “standard procedure” which I can follow, hence contextual support is just what I need. “
What is the one technology tool that has helped you a lot in learning? Why? I have to say it is computers and laptops. When I was much younger and there was no computer, sharing of information was very limited. To know what’s happening around the world, we have to either watch the news on TV or listen to the news at specific timing or read the newspapers. Now, we can easily surf the Internet for news and information anytime, click on links after links for varied reports and details, copy and paste the information with just a few clicks. Computers and laptops also allow me to do my work effectively and quickly.