Category Archives: Performance Support

How To Support Employees At The Moment of Need

source: learningcafe.com.au

source: learningcafe.com.au

Imagine. You lead a pack of sales warriors. In an environment which is often unrelenting and unforgiving. Snooze and your competition are quick to pounce on any fumble, misstep, or inactivity.

Meanwhile, your salesforce battles to keep up with the competition. They ferociously consume information on new products, messaging, customers, and campaigns, one training session after another.

And then, they’re pushed out to face the customer.

There’s 20 minutes to go before your salesman’s meeting with a large prospect. He’s usually confident, but right now there and several product features that keep slipping from his mind, and this starts to rattle his confidence.

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5 Ways To Get Started With Mobile Learning

source: blog.lambdasolutions.net

source: blog.lambdasolutions.net

The mlearning movement has gained much momentum in recent years in both the educational and corporate spaces. And it’s expected to advance rapidly in the time to come, on the back of developments in mobile learning software, the quality of mobile devices, high speed networks, and the impressive growth in the use of mobile devices. This will enable mobile learning providers to not only deliver an improved learning experience across mobile devices, but also reach a larger number of people.

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Here’s The Learning….But Where’s The Performance?

source :dougwoods.co.uk

source :dougwoods.co.uk

Are people bored with training in your organisation? Employees not as engaged as they should be? If that’s the case, then let’s do something about it.

Perhaps, we should turn our attention to some of the more innovative options we have at our disposal – like Gamification for instance. It’s a relatively interesting option that seems to come highly recommended. Making learning more game-like – that’s sure to engage employees. After all, we’re talking about the cutting-edge stuff: interactive elements, compelling storylines, dynamic gameplay, competitions, leaderboards, boss levels and the works.

Sounds pretty good right?

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Does Mobile Learning = Performance Support?

Learnnovators_Emnedded-Performance-Support_ElearningWhenever we discuss Mobile Learning, often the words “Performance” and “Support” will follow in the same breath.

While some argue that performance support isn’t learning per se, others are more supportive of the notion that it can be a form of mobile learning, pointing out that learning can take place in whatever situation where a person discovers something new, regardless of whether the source is an instructor or a job aid. And then there are those who bypass that debate altogether and assert that mobile learning and performance support are one and the same.

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